PRIVACY POLICY

We may collect and store any information you enter on our website or provide us in any other manner. In addition, we collect the IP (internet protocol) address used to connect your computer to the internet, login, e-mail address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to web pages, page interaction information, and methods used to browse away from pages. We also collect personally identifiable information (including but not limited to name, email, password, and other communications), payment details (including credit card information), feedback, comments, product reviews, recommendations, and personal profiles.

 

We use cookies and similar tracking technologies to track activity and store certain information. Tracking may include beacons, tags, and scripts used to collect and track information and improve and analyze our services. These may include:

 

Cookies or browser cookies: these are small files placed on your device. You can instruct your browser to refuse all cookies or to show when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of the website. Unless you have adjusted your browser setting to refuse cookies, our website may use cookies.

 

Web beacons (also known as clear gifs, pixel tags, and single-pixel gifs): these are small electronic files that permit the company to count users of certain pages or those who have opened an email. These are used for collecting related website statistics, such as recording the popularity of a certain section and verifying system and server integrity.

 

Cookies may be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

 

Session cookies provide you with services available through the website and to enable you to use some of its features. They also help authenticate users and prevent fraudulent use of user accounts. We only use these cookies to provide you with those services.

 

Persistent cookies identify whether users have accepted the use of cookies on the website. Functionality cookies are another type of persistent cookie that allow us to remember choices you make when you use our website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to prevent you from having to re-enter your preferences every time you use our website.

 

When you conduct a transaction on our website, as part of the process, we may collect the personal information you give us, such as your name, address, and email address.

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We collect such non-personal and personal information for the following purposes only:

1. To provide and operate the services

2. To provide our users with ongoing customer assistance and technical support

3. To have the ability to contact our visitors with general or personalized service-related notices and promotional messages

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our services

5. To manage your requests

6. For data analysis, identifying usage trends, and to evaluate and improve our products, services, marketing, and your       experience

7. To comply with any applicable laws and regulations

 

Retention of Personal Data

If we retain any personal data, it will only be for as long as is necessary for the purposes set out in this privacy policy. We will only retain and use personal data to the extent necessary to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

If we retain usage data, it will only be for internal analysis purposes. Usage data is generally retained for shorter periods, except when this data is used to strengthen security or improve functionality, or if we are legally obligated to retain this data for longer time periods.

 

Your consent to this privacy policy is indicated by your submission of any personal information and represents your agreement to that transfer.

 

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy, and that personal data will not be transferred to an organization or a country unless there are adequate controls in place including the security of data and other personal information.

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Deleting Personal Data

You have the right to delete or to request that we assist in deleting the personal data that we have collected about you.

 

If you have an account, you may update, amend, or delete your information at any time by signing in and navigating to the account settings section. You may also contact us to request access to, correct, or delete any personal information that you have provided to us. In the rare case that there is a legal obligation or lawful basis to do so, we may need to retain certain information.

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Security of Your Personal Data

The security of your personal data is important to us, but transmission over the internet and electronic storage can never be 100% secure. While we try to use every means possible to protect personal data, we cannot guarantee absolute security.

 

Children's Privacy

Phoenix Language Project does not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you become aware that your child has provided us with personal data, please contact us. If we have inadvertently collected personal data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

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Links to Other Websites

This website may contain links to other websites that are not operated by Phoenix Language Project. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

 

We have no control over the content, privacy policies, or practices of any third-party sites or services and we assume no responsibility for them.

 

Phoenix Language Project is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by Phoenix Language Project adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, Discover, and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

If you don’t want us to process your data anymore, please contact us at phoenixlanguageproject@gmail.com.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at phoenixlanguageproject@gmail.com.